Privacy Policy

Last updated: January 2025

DigiGov values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website, mobile applications, and digital services.

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, organization, and other details when you contact us, create an account, or use our services.

Types of Data: Contact information, usage data, device information, and any other information you voluntarily provide to us.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Communicate with you about our services
  • Process your requests and inquiries
  • Comply with legal obligations
  • Protect against fraud and abuse

3. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Security Measures: SSL encryption, secure data storage, access controls, and regular security monitoring to protect your information.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to protect our rights and the safety of our users.

5. Your Rights

Under Philippine data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

Contact Us: To exercise any of these rights, please contact us at privacy@digigov.ph

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Notification: Continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

9. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Inquiries

privacy@digigov.ph

General Support

support@digigov.ph